Data Protection & Privacy Policy

011. Controller

The controller responsible for the processing of personal data is:
DeVenture
Giessenstrasse 15, 8600 Dübendorf
Email: info@desoft.ch
Phone:

022. Principles of Data Processing

We process personal data in accordance with the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG). Data are collected only for specified, explicit, and legitimate purposes (Article 5 GDPR) and are not transferred to third parties without your explicit consent.

033. Collection of Data when Visiting the Website

When visiting our website, information is automatically stored in server log files: IP address (anonymized), date and time of the request, browser type and version, operating system. This data is used solely to ensure the smooth operation of the website and is deleted after 7 days. The legal basis for this is Article 6(1)(f) GDPR.

044. Cookies

Our website uses technically necessary cookies that are required for the operation of the site. These cookies do not store personal data. The legal basis for this is Article 6(1)(f) GDPR. You can deactivate cookies in your browser, which may restrict functionality.

055. Contact Form and E-mail Contact

If you contact us via the contact form or e-mail, the data transmitted (name, e-mail address, message) is stored to process your request. This data is deleted after the completion of the process, unless statutory retention obligations exist. The legal basis for this is Article 6(1)(b) GDPR.

066. Transfer of Data

We only transfer your personal data if you have given explicit consent, if it is necessary for the performance of a contract, if there is a legal obligation, or if we can assert a legitimate interest (Article 6(1) GDPR).

077. Your Rights as a Data Subject

You have the following rights under the GDPR:
• Access (Article 15): Right to access stored data
• Rectification (Article 16): Right to correct inaccurate data
• Erasure (Article 17): Right to erasure ("right to be forgotten")
• Restriction (Article 18): Right to restriction of processing
• Data portability (Article 20): Right to receive your data in a machine-readable format
• Objection (Article 21): Right to object to processing

To exercise your rights, please contact: info@desoft.ch

088. Right to Lodge a Complaint with the Supervisory Authority

You have the right to lodge a complaint with a data protection supervisory authority. The competent authority depends on your place of residence or the company's seat: Federal Data Protection and Information Commissioner.

099. Validity of this Privacy Policy

This privacy policy is currently valid. We reserve the right to adjust this policy to ensure it always meets the current legal requirements. The version published on our website applies.

10Services, cookies and analytics

This section lists the services that are actually used on this website.

Hosting of the website

When you visit this website, the server delivering it processes technically necessary information: IP address, date and time, the address requested, and your browser and operating system. This is required to deliver the pages and to keep the service secure (legitimate interest, Art. 6(1)(f) GDPR). The website is operated on our behalf by a service provider.

Visitor statistics without cookies

We count the use of this website with our own privacy-friendly measurement. It sets no cookies, stores nothing in your browser and assigns no identifier. Only aggregated daily totals are stored: pages viewed, the type of referral (such as a search engine, a referring website or a campaign), the device type, clicks on phone numbers, e-mail addresses and buttons, scroll depth and page load time. Individual visits or persons cannot be identified from this data.

The measurement script is loaded from the server of our website service provider and reports the figures there. Your IP address is transmitted for technical reasons but is not stored together with the figures. The figures are deleted after 400 days at the latest. The legal basis is our legitimate interest in a privacy-friendly analysis (Art. 6(1)(f) GDPR).

Contact form and enquiries

If you contact us via a form, we process the information you provide (such as your name, e-mail address, phone number, subject, your message and any images you attach) in order to respond to your enquiry (Art. 6(1)(b) and (f) GDPR). The enquiry is stored by the service provider that operates this website for us and may be forwarded to us by e-mail. We keep enquiries only as long as necessary to handle them and to meet statutory retention obligations.

For the newsletter we store your e-mail address and the time you signed up in order to send you the newsletter (consent, Art. 6(1)(a) GDPR). You can withdraw your consent at any time; a short message to us is sufficient.

Orders and payment

Orders are paid via Stripe (Stripe Payments Europe, Ltd., Ireland). For this purpose, the order and your payment details are transmitted to Stripe (Art. 6(1)(b) GDPR). Stripe also processes data in the USA.

Services that require your consent

The following services are only loaded once you agree in the cookie notice (Art. 6(1)(a) GDPR). Without your consent they do not set any cookies.

Google Tag Manager (Google Ireland Limited, Ireland): manages and loads measurement and advertising services and in doing so transmits technical information such as your IP address to Google.
Microsoft Clarity (Microsoft Ireland Operations Limited, Ireland): records clicks, mouse movements and scrolling (heatmaps and session recordings). Cookies _clck (1 year) and _clsk (1 day).

These providers may transfer data to the USA. For this they rely on the EU-US and the Swiss-US Data Privacy Framework and on standard contractual clauses. You can withdraw your consent at any time with effect for the future.

Comparing page versions (A/B test)

From time to time we compare two versions of individual parts of a page. So that you see the same version on every visit, your browser stores a cookie abv_… with the version assigned to you (lifetime 12 months). It contains no personal information. We only count how often each version was shown and how often its main button was clicked, without any identifier. You can delete the cookie in your browser at any time.

Your choice

We store your decision in your browser (local storage, not a cookie) for a maximum of twelve months so that we do not have to ask again on every visit. You can change or withdraw it at any time.

Privacy Policy